English Technical Support Agent





Based on experience

Welcome to our Customer Service Roles in Gambling Businesses section. As leading specialists in gambling recruitment, we're dedicated to matching passionate professionals with customer service job opportunities in the thrilling world of gambling.


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First Listed:
September 13, 2023

English Technical Support Agent

Location: Malta

Salary: 26,000€

Our clients include high profile gaming companies all around the globe. Do you have a passion for support and the software industry? Do you want to work for a company that has a focus of keeping clients happy from the minute they start the on-boarding process? If this is you, then apply for the 1st level support position in our office in Malta!

The chosen candidate will assist their support team in their daily tasks and will be in charge of maintaining the ticketing system, by acknowledging tickets to clients, replicating issues, assign them to the right stakeholder, chase for reply when necessary and maintain a good flow of communication with all their clients at all time.

Skills and Experience:

  • Previous experience in a support environment
  • Previous experience in gaming would be an asset
  • Knowledge of Jira and Zendesk would be a plus
  • Fluent in English
  • Exceptional organizational skills and able to multitask is a must.

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